Terms of Service
Last updated: January 2026
Overview
EVcourse ("we," "our," or "us") provides EV charging troubleshooting tools, including our website and the EVcourse: EV Charging Help mobile app. By accessing or using our services, you agree to be bound by these Terms of Service.
Service Description
Our services include:
- Troubleshooting tips for common EV charging problems
- EV range and charging estimation tools
- Location-based features to show relevant regional information (in the app)
The troubleshooting tips are general guidance only and may not resolve all charging issues. For persistent problems, contact your vehicle manufacturer, charging network provider, or a qualified technician.
Disclaimers
- No Guarantee: Troubleshooting tips and estimates are provided as general guidance. We do not guarantee they will resolve your specific issue or match real-world results.
- Not Professional Advice: Our services do not replace professional automotive or electrical advice. For safety-related issues, consult qualified professionals.
- Third-Party Information: Charging provider information may change without notice. We are not responsible for the accuracy of third-party contact details or services.
- Service Availability: We do not guarantee uninterrupted availability and may modify or discontinue services at any time.
User Responsibilities
- You agree to use our services for lawful purposes only
- You will not attempt to reverse engineer, modify, or disrupt our services
- You acknowledge that charging issues may require professional assistance beyond what our tips provide
- You are responsible for your own safety when troubleshooting charging equipment
- You agree to conduct independent research and not rely solely on our tools for vehicle purchase decisions
Location Services (App)
With your permission, the app accesses your device's location to provide region-specific information. You can disable location access in your device settings at any time. The app will continue to function with limited features.
Data & Privacy
Your configuration data is stored locally in your browser or device. We use analytics for aggregate traffic statistics but do not track individual users. See our Privacy Policy for complete details.
Intellectual Property
EVcourse services, including all content, features, and functionality, are owned by EVcourse and protected by copyright and trademark laws. EV manufacturer data and vehicle specifications are owned by their respective manufacturers.
Limitation of Liability
To the maximum extent permitted by law, EVcourse shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. This includes damages resulting from following troubleshooting tips, inaccurate information, or any damage to your vehicle or equipment.
Changes to Terms
We may update these Terms of Service from time to time. We will notify you of material changes by updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated terms.
Governing Law
These terms shall be governed by and construed in accordance with the laws of Finland. Any disputes shall be resolved in the courts of Finland.
Contact
Questions about these terms? Email