Support
We'd Love Your Feedback
Your feedback helps us make the app better for everyone. If you're enjoying EVcourse, please consider leaving a review on the App Store. It helps other EV drivers discover the app and lets us know what's working well.
Contact Us
Have a question, found a bug, or want to suggest a feature? We'd love to hear from you. Send us an email and we'll get back to you as soon as possible.
Email: nina@userium.com
Common Questions
The app isn't showing my location
Make sure you've granted location permissions to EVcourse in your device settings. Go to Settings > Privacy > Location Services > EVcourse and select "While Using the App".
Can I use the app offline?
Yes! The troubleshooting tips work offline so you can access them even when you don't have a connection at the charging station.
How do I suggest a new troubleshooting tip?
Email us at nina@userium.com with your suggestion. We're always looking to expand our troubleshooting database based on real user experiences.